Privacy Policy
As Healtius Teknoloji Anonim Şirketi ("Company"), we value the protection and privacy of the information of Healtius platform users ("User"). This Privacy Policy ("Policy") aims to inform users about how the Company uses the information collected through its website and mobile application, the responsibilities of users, and the rules the Company follows to protect confidential information.
1. Information We Collect
When you use the Healtius platform, certain information about you is collected in order to complete your membership registration, provide you with the requested products/services, and process payments, among other processes.
Users provide information to the Company for the purpose of using the website and mobile application, submitting requests, suggestions, and complaints, or for other various reasons. In such cases, certain information such as the user's name and surname, contact details, payment information, requests, suggestions and complaints, transaction security data, visual and audio data, and lifestyle information is collected. For more detailed information regarding personal data, you can refer to the Personal Data Protection Policy available on our website (www.healtius.com) or in the relevant sections of our application.
On the Healtius platform, we use identification technologies that allow us to record certain user actions and match device information with operations performed within the application in order to optimize the web and mobile application experience.
2. Purposes of Using the Information
The Company primarily uses the information collected through the platform for the following purposes:
- To provide services to users via the website and mobile application,
- To communicate with users and respond to their requests and complaints,
- To manage financial and accounting processes related to payments,
- To promote our services and manage advertising and campaign processes,
- To improve/develop our products and services based on user feedback,
- To personalize our services according to users' preferences, usage habits, and interests,
- To identify and resolve technical issues in the web and mobile application and to carry out information security processes,
- To measure user experiences and improve the performance of the website and mobile application using identification technologies.
The purposes stated in this section describe the general purposes for which information collected through the website and mobile application is used. For details on the Company's purposes for processing customer personal data and other related matters, please review the User Data Protection Clarification Text.
3. Sharing Your Information with Third Parties
The information you provide through the website and mobile application may be shared with third parties to fulfill the purposes mentioned above (for example, your information may need to be shared with a company providing technical support services for the web and mobile application). In this context, your information may be shared with our business partners and suppliers who support the provision of products/services. In addition, when required to fulfill our legal obligations, your information may also be shared with authorized persons, institutions, and organizations.
The information provided by users will not be shared with third parties except for the purposes specified in the user-facing texts and where necessary to deliver the service.
4. Storage and Protection of Your Information
Your information is stored for as long as necessary for the purposes for which it was collected. If the applicable legislation prescribes a specific retention period, we comply with that timeframe. The Company takes the necessary technical and administrative measures to protect the systems, servers, and databases where your information is stored against data security threats (such as cyberattacks, hashing, etc.).
The payment infrastructure is provided by PayTR.
The user acknowledges that they are solely responsible for the security, storage, and confidentiality of the system access tools (username, password, etc.) they use to benefit from the services offered via the website and mobile application, and for keeping them out of the reach of third parties.
5. Accuracy and Currency of Information
Users are responsible for the accuracy and currency of the information they provide. Your information must be provided truthfully and updated if any changes occur. You can update the information you have shared with the Company at any time through the website and mobile application.
6. Redirects to Third Parties
The Healtius website and mobile application may contain links to third-party websites not operated by the Company. When visiting any of these links, you will be subject to the privacy policies and terms of use of the third party you visit. The Company is not responsible for the policies and practices of these third parties.
7. Changes to the Website, Mobile Application, and This Policy
The Company reserves the right to change, suspend, or terminate the services, information, visuals, and other elements offered through the website and mobile application without prior notice.
The Company also reserves the right to make changes and updates to this Policy. It is the user's responsibility to keep track of the current version of the Policy.
8. Liability
The Company is not liable for any direct or indirect damages or costs that may arise from errors, interruptions, delays, viruses, malfunctions, and/or system failures that may occur during the use of the website and mobile application.